Vans outlet return policy12/21/2023 ![]() ![]() You are always welcome to return or exchange for free in any H&M store in the US, excluding Puerto Rico. If you prefer items in another color, or size, please return the items you don’t like and place a new order on hm.com. Some items are marked “Final Sale” and can not be returned even with a receipt.Should you try to return one of these items, our store staff will support you in other ways to place your return A small number of products cannot be returned to store.Special collections and designer collaborations may be subject to a return policy that may differ from our standard return policy above.We do not accept returns of restricted items.Fabric face masks cannot be returned due to safety and hygienic reasons.We cannot offer refunds on swimwear if the hygienic seal is not in place or has been broken.Undergarments are Final Sale for hygienic reasons.For hygiene and safety reasons, we can only accept returns of Beauty items if the product is unopened.H&M will refund most items within 30 days of purchase so long as they are in resellable condition, provided it has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached, including furniture which must be disassembled and returned in it's original packaging. If you decide to make a return or exchange, head to any H&M store in the United States (excluding Puerto Rico), or register your return in the return portal. You have 30 days to decide if an item is right for you. ![]()
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